
Vicorp Group
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Founded
1981

HQ
Slough
United Kingdom
Europe (incl Russia)

Industry Segment

Company Status
Operating

Description
Vicorp Group PLC develops service creation and voice biometric software for automated voice solutions. It offers xMP, a service creation platform that enables the design, build, operation, and support of voice and video self-service applications. The company's xMP product suite includes xMP Director, an intuitive drag-and-drop design tool to design and create applications; xMP Studio solution for content management; xMP Console, a service management interface that enables service operators to deploy, configure, manage, and analyze the applications, which are running live in their network; xMP Reporter, a reporting package; and xMP Campaign Master. It also provides xSB, a speech biometric platform that enables biometrics to be incorporated into various telephony-based services for the authentication of the caller. The company's xSB solutions include Vicorp Voice Sign, which uses voice biometrics to enable documents to be signed instantly over the phone; Vicorp Voice ID, which uses voice biometrics to enable the verification of the caller's identity over the phone; Vicorp Secure OnLine, a solution that combines IVR self-service with speech biometrics to deliver secure on-line banking and similar transactions over the Internet; Vicorp xSB, a blacklist monitoring platform that enables quick and accurate detection of known and suspected fraudsters by matching their voice and providing an alert to the contact centre; and PCI-DSS Secure Access, a solution to ensure that organization maintains a secure access policy and is compliant with PCI standards. It serves clients in telecommunications, financial services, insurance, retail, travel and leisure, public, broadcasting and media, and utilities sectors in the United Kingdom and internationally. Vicorp Group PLC was incorporated in 2001 and is based in Slough, United Kingdom. Vicorp Group PLC is a former subsidiary of Qwest Communications International Inc.
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